Welcome to Joybox! We’re thrilled to share the wonders of Japanese snacks and culture with you through our subscription boxes. These terms and conditions (“Terms”) outline the rules for using our website and services. By accessing or using Joybox, you agree to be bound by these Terms.
Who We Are:
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- Business Name: Joybox Inc.
- Address : Nihonbashi Mizuno Building 7F, 1-11-12 Muromachi, Nihonbashi, Chuo-ku, Tokyo
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- Email Us @ joyboxjapan@gmail.com
Subscriptions:
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- Joybox offers subscription plans delivering curated Japanese snacks and cultural items directly to your doorstep.
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- We have various subscription lengths (1 month, 3 months, 6 months, and 12 months) at tiered pricing. Details are available on our product pages.
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- You will be billed upfront for the entire subscription period you select.
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- Subscriptions automatically renew at the end of the term unless you cancel beforehand.
- In addition to the base price of the box, you may be charged up-to 2000 Yen or more depending upon where the product is being shipped.
Cancellation Policy:
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- You can cancel your subscription anytime by logging into your account or contacting us.
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- Cancellations are effective at the end of your current billing period.
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- We do not offer refunds for partially used months.
Payments:
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- We use Stripe for secure payment processing. By using Joybox, you agree to Stripe’s Terms of Service.
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- We recommend using a valid credit or debit card for your subscription.
Content and Intellectual Property:
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- The content on the Joybox website, including text, graphics, logos, images, and other materials (collectively, “Content”), is protected by copyright, trademark, and other intellectual property laws.
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- You may not use any Content without our express written permission.
User Conduct:
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- You agree to use Joybox for lawful purposes only.
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- You are prohibited from using our site for any activity that could damage, disrupt, or interfere with our services or networks.
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- This includes unauthorized access, data scraping, or spreading malware.
Disclaimers and Warranties:
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- Joybox subscription boxes are delivered “as is” and “as available.” We make no warranties, express or implied, about the contents, accuracy, reliability, or timeliness of the service.
Limitation of Liability:
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- Joybox will not be liable for any damages arising from your use of our website or services, including but not limited to direct, indirect, incidental, consequential, or punitive damages.
Changes to Terms & Conditions:
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- We may update these Terms at any time. The revised Terms will be effective immediately upon posting on our website.
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- Your continued use of Joybox after the revised Terms are posted indicates your agreement to the changes.
Governing Law:
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- These Terms shall be governed by and construed in accordance with the laws of Japan.
Entire Agreement:
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- These Terms constitute the entire agreement between you and Joybox regarding your use of our website and services.
Contact Us:
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- If you have any questions about these Terms, please contact us.
- Joybox Head of Operations : Yukie Ui [鵜居由記衣]
- You may also reach us @ +81 80 8748 9102 between 9 AM – 5Pm JST